State Farm® Insurance Agent Caleb Whitaker

"When you have Caleb Whitaker as your agent, rest assured that he is genuinely working for you. No matter how busy he is, he always gives you all the time you need, whether face to face or over the phone. You can easily sense the professionalism, care and compassion, the second you meet with anyone in his office. Unfortunately, I do not recall the names of all the staff there but each and every one of them is truly remarkable. My latest interaction was face to face with Blake who has tremendously exceeded my expectations with his knowledge and skills. Not only has he patiently addressed all my concerns but he pointed out a number of things relating to my insurance that I have benefitted from, and was totally unaware of. Caleb and his staff are one of a kind these days and I strongly recommend working with them if you value first class service. Thank you Caleb, Blake and all the other wonderful employees in this office!"

"If I could give 10 stars, I would! This office’s staff is absolutely awesome and Blake is THE MAN! Nobody does business like Blake does, and IT SHOWS! Even if you’re already with State Farm, but do not deal with this office, make sure you transfer over!"

"Blake is professional and pleasant to work with and definitely had my family's best interests in mind. He was thorough and took care of all our needs and concerns. I couldn't be happier with the service provided at this office. I'd recommend them to anyone!!"

"Hayden got me the best price. For my automobile insurance. He is a very knowledgeable and friendly young man."

"Very easy to switch my insurance and help me save money!"

"Very helpful swapping all my insurance over and Blake helped me set up life insurance for my family"

"I have been using State Farm for the past 15 or more years now and they always treat me right with good rates"

"I'm new to State Farm Ins. And I will say having my Truck insured by State Farm is a very satisfying feeling. And having my agent, Holden, setting me up and taking care of all the extras was a blessing. Thank you Holden, you have been great!! Keith Rawls"

"Hayden is awesome. He saved me some money and made the process incredibly quick and convenient. Highly recommend!"

"I really enjoyed my experience with everyone at Caleb's office. They were kind, helpful, and went above and beyond to make sure they took car of my insurance needs. Also, my father passed away recently and they sent me a condolence card signed by all of them. It really meant a lot to know how much they thought of my Dad."

"I was contacted by Seth Slayton as a follow-up to my policy shopping some time prior. I had secured a new auto insurance policy and decided to renew my homeowners and shop again in a year. Seth said he would like to re-quote our auto as he believed rates had become more friendly. Much to my surprise, rates had improved and I ended up with better (more) coverage at relatively the same price. Furthermore, the quote for homeowners was a definite savings. Seth also suggested we entertain an umbrella liability policy and he went on to explain advantages in detail. Needless to say, we went with all three policies and we are very happy. I have to say, if it was not for Seth's persistance, all would have remained status quo with no savings or policy improvements. Seth was extremely informative and exhibited great patience. I believe he is a man with a great degree of integrity and is an asset to the Caleb Whitaker Agency and State Farm Corporate. Thank you Seth!"

"I recently decided to shop around for insurance and chanced upon speaking with Sara from Caleb Whitakers State Farm office. I typically hate having to deal with pushy salespeople who are only interested in the next sale and forget you the moment you sign. Ive been with Allstate 28 years, 5 with the current agent, and they literally didn't know I existed! It took them a week to get back to me regarding my questions on rate increases, only to tell me they couldn't find my account and needed to "confirm my identity"! All of this is said to draw a solid distinction between other agents and my experience with this SF office. Sara took time to answer my questions over several days, sent me numerous variations of quotes and answered dozens of my questions. She was extremely patient, never pushy and always courteous. She was helpful and seemed to genuinely care I was getting the right products and services. In the end, she increased my insurance coverage significantly and saved me money at the same time! It's refreshing to see that great customer service isn't completely extinct, and smart helpful people are still out there! I want to genuinely thank Sara for taking the time to earn my confidence; she's made me a loyal customer! She deserves a bonus or raise!"

"Great service - great products!!"

"Very professional 😊"

"Seth was great and understanding and patient with our move across the country. He provided the necessary support and resources to properly accomplish all the paperwork. We received everything in quick manner. I would highly recommend dealing with Seth! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Anna S."

"I need everyone to know if you have a wreck they will offer you the worst cost of insurance and then never send you your id cards. Also they will cancel your access to the app so you cannot print them or have access to them. My insurance was $200/month and now it’s $600/mo. The lady answering the phone should have sent me cards by email or mail but didn’t. Sloppy and messy business. I’ll be pulling homeowners and both vehicles."

"This office does a great job of working FOR the client! Very informative and supportive! Shout out to Tracy Moore for always communicating and going above and beyond! As a daughter and granddaughter of retired State Farm agents, I highly recommend Caleb Whitaker's agency!"

"These guys are great! I specifically want to call out Seth Slaton at this location for all his incredible help transferring our policies for our inter-state move. If I could give this dude a thousand stars on here, I would. He was genuinely caring, extremely knowledgeable of how to handle all our policies, and gave our family a lot of confidence that we were well taken care of throughout this process. He even stayed multiple hours after closing time, on his own initiative, just to help us finish everything out before our family took a trip out of town. Because of his generosity and preparedness, we were able to get everything handled in a matter of just hours. I highly recommend Caleb Whitaker's office, if for nothing else than the chance to work with Seth!"

"My transition of auto and home owner's insurance from Florida to Alabama was easy and seamless with the wonderful help of Seth Slaton at Caleb Whitaker-State Farm! Thank you, Seth and Caleb!"

"Very attentive and fast service. Thank you."

"everyone should learn the kind of customer service that is available in this office! They answer the phone immediately and help in a few seconds. I recommend solid and specific service."

"Seth was great! Very professional and made the process very easy."

"Tracy provided a thorough explanation of the changes and found all available discounts, resulting in a favorable car insurance rate. She's exceptional."

"I had attempted to change my payment method on line, but after my attempt, I received a text message from State Farm stating I did not sign the authorization page. I had no clue as to where the authorization sheet was , so I stopped by the State Farm front office and showed the text message I had received to the agent at the front desk. The agent manipulated my cell phone and quickly located the autorizatinon sheet. She then returned my cell phone so I could complete the authorization. On the cell phone was anotlher message unrelated to State Farm that required a cell phone skill that I was lacking.I showed my problem to the agent and she solved that problem also. That was definity five star service. James M. Patterson"

"Great customer service and prompt response. Justin was a great pleasure to work with?"